200 FAQ

Can facial cleansing brush be made by any shape, size, color, spec. or material?

In general, Dongguan MHLAN makeup tool co.，ltd offer custom services during the manufacturing of facial cleansing brush. Communication is a necessity in custom service...

How to go through the facial cleansing brush customization?

The customization service flow of facial cleansing brush involves pilot design, sample production, volume manufacturing, quality assurance, packaging and on-time delivery...

Does facial cleansing brush have warranty period?

Dongguan MHLAN makeup tool co.，ltd expects you are happy with the buy. If your product requires repair during the guarantee period, please phone us. Your satisfaction...

How long is the warranty period of facial cleansing brush?

The warranty period of facial cleansing brush is run from the day of the order to maintain a certain period of time. If a malfunction occurs during the warranty period...

How to extend facial cleansing brush warranty?

For the detailed answer to this question, you'd better contact our staff. In general, facial cleansing brush can enjoy an extended warranty service at Dongguan MHLAN...

Can facial cleansing brush be customized?

Dongguan MHLAN makeup tool co.，ltd provides personalized solutions to match challenging or unique organization requirements. We know that out-of-the-box solutions...

What should I do once I receive facial cleansing brush imperfections?

We guarantee you that facial cleansing brush get severe QC evaluation prior to sending. However, if the last thing we anticipate occurred, we'll either refund you...

Where to get help if facial cleansing brush gets problem during the use?

We are confident about facial cleansing brush, yet we welcome reports from consumers or the third parties alerting the problems with the product, which helps us...

Can we arrange the facial cleansing brush shipment by ourselves or by our agent?

Yes. Customers can arrange the facial cleansing brush shipment by themselves or by their own agent. Typically, Dongguan MHLAN makeup tool co.，ltd will arrange...

Is facial cleansing brush tested before shipment?

Facial cleansing brush is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements. Samples...

Are we informed about facial cleansing brush weight and volume after shipment?

Dongguan MHLAN makeup tool co.，ltd supplies cargo weight of facial cleansing brush after the shipment and If you didn't get it, please contact our Customer Service...

Can our logo or company name be printed on facial cleansing brush?

Custom service is available for facial cleansing brush. Any specific requirements can be made to the salesperson. Factory visit is welcomed. This may help you to...

How can I track my facial cleansing brush?

Dongguan MHLAN makeup tool co.，ltd provides tracking numbers for all shipments. This will allow you to track their location. If you have not received the tracking number by then...

What to do if it is incomplete facial cleansing brush delivery?

If the quantity of facial cleansing brush is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect...

Can facial cleansing brush sample charge be refunded if order is placed?

Generally, most of the manufacturers including Dongguan MHLAN makeup tool co.，ltd would love to refund the facial cleansing brush sample charge to purchasers if...

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